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Booking Policy

Geaux Exploring Travel Booking Policy

Effective as of 02/16/2024

Thank you for considering Geaux Exploring Travel for your travel needs! To ensure a seamless and enjoyable experience, please review our booking policy, which outlines the two phases of services provided:

Phase 1: Travel Questionnaire

  • Scheduling:

    • Initial consultations are available by appointment only if assistance with completing the travel questionnaire is needed.

    • Consultation appointments can be scheduled through the online booking system on the website at www.geauxexploring.com.

  • Availability:

    • Consultation appointments are subject to availability and may vary based on my schedule.

  • Duration:

    • Each initial consultation is scheduled for approximately 15 minutes.

    • If additional time is needed, please let me know in advance, and I will do my best to accommodate your request.

  • Cancellation/Rescheduling:

    • If you need to cancel or reschedule your consultation appointment, I kindly ask for at least 24 hours' notice.

    • Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

Phase 2: Travel Planning and Booking

  • Personalized Travel Planning:

    • Following the initial consultation, I will work closely with you to develop a personalized travel itinerary tailored to your preferences and budget.

    • I will provide expert guidance and recommendations, including destination options, accommodation choices, activities, transportation, and more.

  • Booking Process:

    • Once the travel itinerary has been finalized, we will proceed with booking your travel arrangements, including flights, accommodations, transportation, tours, and any additional services.

    • A credit card authorization form will be required to confirm certain bookings and hold reservations. This form will authorize us to charge your credit card for the specified travel services and any associated fees.

  • Credit Card Authorization Form:

    • Before booking certain travel services, we will provide you with a credit card authorization form to complete and return to us.

    • The credit card authorization form will include details of the authorized charges, including the total amount, specific services, and any applicable fees.

    • Your credit card information will be securely stored and used solely for processing payment for your travel arrangements.

  • Payment:

    • Payment for travel services is typically due upon confirmation of bookings.

    • Only a credit card with an approved credit card authorization form is accepted for payment.

  • Cancellation/Changes:

    • Please refer to the specific cancellation and change policies of each travel service booked, as they may vary.

    • We will assist you in managing any cancellations or changes to your travel arrangements, subject to the terms and conditions of the respective suppliers.

By adhering to our booking policy, we aim to ensure a smooth and enjoyable experience for all our clients. If you have any questions or require further clarification, please don't hesitate to contact us.

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